1 vote
To facilitate support, it would be useful to be able to copy the RDM version to the clipboard from the Help > About menu. It would clearly be sufficient to allow the text to be copied, which is currently not selectable and forces the user to use OCR. Thank you!
5ddadb10-40a8-4a6b-b576-a038e599bbb3.png
Hello,
Good idea, we will open a ticket for this. Also, we will work on fixing the bug where the labels are cut off.
Regards,
Hubert Mireault
Hello,
Starting with the next minor version, 2025.3.30.0, you will be able to copy the version number simply by clicking on it. Also, the labels will no longer be cut off.
Regards,
Léon Le Brun
Thanks!
Hello,
Thank you for being so patient!
I'm pleased to inform you that a new version of RDM (2025.3.30.0) has been released, featuring the fix for your issue.
Latest Version: Download RDM
Please let us know if this works or if you encounter any issues.
Best regards,
Maxim Robert
It works perfectly, thanks!
It seems that this feature is broken in 2026.1.10.0. Could you check it out? Thank you!
Hello,
Thank you for your response!
I contacted the development team, and they tested the feature on their end, and it appears to be working as expected. I also tested it in my environment and was able to paste the information.
Could you please provide more details about your environment, such as the data source you are using?
Also, could you please verify if the information is correctly fetched in the clipboard using the Clipboard Diagnostic option?
https://academy.devolutions.net/student/page/2397682-how-to-use-the-clipboard-diagnostic
Thank you for keeping us updated.
Best regards,
Maxim Robert
I ran some more tests, and you're right. Let me rephrase that: when you click, the version is copied, but the user doesn't notice because no flash notification is displayed. Automatic copying is certainly very practical, but the user must be informed. Alternatively, if you think a flash notification system does not fit with the UI, you can always take a more classic approach and allow text selection and/or enable a context menu. Obviously, these are just my personal opinions, feel free to ignore them.
I would also add that on the dark theme, the version is written in gray on black and is difficult to read, unlike the other “links” which are blue.
thanks!
Hello,
Thank you for your response.
I will transfer your post to the Feature Request. Your suggestion could be considered for a future version of our product.
Best regards,
Tommy Sanders
Hello,
We've added a confirmation when copying the application version to the clipboard. This will take effect with the upcoming 2026.2 version.
Regards,
Jafran Majeau
Thanks!