Password not autofilling when autocomplete="off"

Hi,

To enable autofill in Remote Desktop Manager (RDM), you’ll need to identify the login fields on your website. You can do this by using the Automatic or Discover button, or by adding the fields manually.

You can find some instructions in the following resources:

https://docs.devolutions.net/rdm/kb/knowledge-base/website-authentication/

https://academy.devolutions.net/student/activity/2404924-automating-website-logins-with-autofill-in-rdm

In this case, the Password ID should be set to 1.

Best regards,

Hi Olivier,

I know about the identity for login fields. I`m wondering why it is working on Chrome and not working i RDM. When i change password ID from [password] to [1] it`s stopped working in chrome and isn`t working in rdm.

Hi,

The main difference between the extension and RDM (other than RDM using WebView2) is that the extension doesn’t require the [UserName] or [Password] tags to instruct RDM’s embedded browser to automatically detect the input fields.

The brackets are only unnecessary to have the "Automatic" mode. In other modes, you should use the exact IDs as they appear in the input DOM (e.g., without brackets).

If you’d like, you can send me the website URL via direct message if it’s a public website. We can then analyze it to understand why the extension running in Chrome and RDM with WebView2 might behave differently on your site.

Best regards,

Sadly this website aren`t publicly available. The issue is mainly with mgmt sites for HPE 3PAR/Alletra, hitachi disk arrays etc

Hi,

We’ll check if we can reproduce the issue on those pages.

If possible, you can send us the webpages via private message so we can analyze what’s happening. You can do this by following these steps:

Saving and Sharing a Webpage

1. Save the Complete Webpage

   • Follow the steps in this guide: https://www.wikihow.com/Save-a-Webpage

   • Make sure to save the page with all its resources (HTML, CSS, images, etc.) in a complete folder.

2. Compress the Saved Webpage

   • Locate the folder containing the saved webpage files.

   • Right-click the folder and choose “Compress” or “Send to → Compressed (zipped) folder” to create a .zip file.

3. Send the Zipped Folder to Support

   • Attach the .zip file to an email and send it to our support team.

Thank you for your cooperation!

Best regards,

Hi

Here is another similar case

https://forum.devolutions.net/topics/51461/web-site-link-with-autofill-loginnative-application

Maybe should have better way to deal with this auto fill.

Hi,

Regarding tcPDU.html, can you confirm that the issue you’re seeing with RDM is the following: the username and password fields are both filled, but immediately after filling, the website clears the password field? This is the behavior we were able to reproduce on our side, and we will investigate why this happens in RDM.

For Storage.html, the username and password fields are filled correctly and remain visible. Is the issue that, although the fields look filled, the website does not recognize that the credentials were entered?

Best regards,