The problem with connecting in landscape mode

Hello dmnilya ,

Thank you for reaching out to our support team.
The behavior you’re describing a black screen with a blue stripe at the bottom when connecting in landscape mode appears to be a display rendering issue specific to RDM Android version 2025.2.2.2. Since the connection works correctly in portrait mode, the issue is most likely related to the remote session scaling or display orientation handling in this version.

Could you provide us with your Android version ? one of our support specialist will reach out to you as soon as testing the behaviour.

Best regards,

Hello, I'd be happy to help you in any way I can.
Poco X7 Pro - Android 15 - HyperOS 2.0.205.0

Hello,

We were able to reproduce the issue. We’ll investigate and get back to you as soon as possible.

Best Regards,
Frederick Simard

Hello, great, the main thing is that you found it.
I'll be waiting!

Have you forgotten about me?

Hello,

We haven’t forgotten. We are currently testing a solution and want to ensure it doesn’t affect other parts of the application. We’ll get back to you once it’s ready for release.

Best Regards,
Frederick Simard

Okay, I'll be looking forward to it)

Hello,

Thank you for being this patient!

The issue that you encountered is now fixed in the latest version of RDM Android (2025.3.1.6). Could you update and let us know if everything works for you?

Best regards,

@Maxim Robert
I was waiting for your command, I checked, everything is working!
Thank you for your prompt work! Keep up the good work.