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After failed connection server connection stays active

After failed connection server connection stays active

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jneufeld

Hello,

we are currently experiencing an issue where servers that cannot be reached remain in the active state.
Unfortunately, the active status also persists after sessions have ended, which prevents the VPN connection from being terminated.


Best regards,
Jan Neufeld

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All Comments (1)

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Tommy Sanders

Hello,

Thank you for reaching out to us regarding this matter.

Could you please let me know which version of RDM you're using, as well as the type of data source configured?

In the meantime, could you also confirm whether the issue occurs with a specific entry type or across all entry types?

Best regards,

Tommy Sanders