App crash
When the app is running in the background (it's open in the icon tray), it closes randomly
This happens 4 or 5 times during a work day, and I have to reopen it each time
My version is 2025.2.28.0 64-bit installae on Win11 24H2
Until a few versions ago I had never encountered this problem.
All Comments (3)
Hello,
Thank you for contacting us regarding this matter.
Could you please let me know if you’ve noticed anything in the Windows Event Logs?
Did the issue start occurring after a specific change, or does it happen randomly?
Have you tried uninstalling and reinstalling the program?
Best regards,
Tommy Sanders
The last crash was on Friday, September 12.
The Event Viewer reports
While RDM
While using it, it doesn't give me any problems.
I leave the app open in the background, but then I realize that it has closed in the meantime.
I've already uninstalled (with a complete cleanup) and reinstalled.
Up until 2/3 releases ago, I never had any problems.
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Hello,
Thank you for your response.
With the information you provided, I will consult with my colleague to investigate further. I’ll get back to you as soon as possible.
Best regards,
Tommy Sanders