Close comment causes crash 8.4.2.0

Confirmed still happening on 8.4.3.0

Do you have the error message with the details?

no usable error just this :

http://i.imgur.com/I96bQfU.png

I will ask andre to try to reproduce that

if you want to do a webex or something to see the issue i am game :-)

Does it happen if you only assign the open comment?

nope open comments are working fine

Hi,
What is your data source (MS-SQL, MySQL, etc...) ?

Regards,

MS-SQL

any ideas?

Hi,
Can you verify in your event viewer? Do you run the application with the Run as Administrator?

i dont run as admin, but i am a local admin on the PC as well as a domain admin

What event veiwer? windows?
i see this in the windows app log:

Faulting application name: RemoteDesktopManager.exe, version: 8.4.3.0, time stamp: 0x51e409f5
Faulting module name: nvwgf2um.dll, version: 9.18.13.1422, time stamp: 0x51427a06
Exception code: 0xc0000005
Fault offset: 0x00100bba
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13


=================================================

Faulting application name: RemoteDesktopManager.exe, version: 8.4.3.0, time stamp: 0x51e409f5
Faulting module name: nvwgf2um.dll, version: 9.18.13.1422, time stamp: 0x51427a06
Exception code: 0xc0000005
Fault offset: 0x00100bba
Faulting process id: 0x670
Faulting application start time: 0x01ce82fbb27481f0
Faulting application path: C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe
Faulting module path: C:\Windows\system32\nvwgf2um.dll
Report Id: b73a5af3-eef1-11e2-b119-005056c00008

==================================================================

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: RemoteDesktopManager.exe
P2: 8.4.2.0
P3: 51dcb938
P4: nvwgf2um.dll
P5: 9.18.13.1422
P6: 51427a06
P7: c0000005
P8: 00100bba
P9:
P10:

Attached files:
C:\Users\gwelsted\AppData\Local\Temp\WER2666.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\gwelsted\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_RemoteDesktopMan_98b5f366475693b21e9373f88883c6693851_18092df4

Analysis symbol:
Rechecking for solution: 0
Report Id: cad4b950-eeeb-11e2-b119-005056c00008
Report Status: 1

any ideas on this one?

I really don't. Could you try the Run As Admin just to be sure? Do you reproduce that on another machine?