Devolution Workspace can't find entries

Hello,
Thank you for reaching out regarding this matter.
Could you please try logging out and then logging back into the Workspace extension? Additionally, ensure that you are using the same account as your RDM and that the correct data source is selected.
Best regards,

Hello,
Thank you for your prompt reply.
I forgot to mention that my RDM uses an SQLite database.
For the test, I added "HUB personal" as an additional workspace in the extension. With this workspace selected, the stored credentials are located successfully.

However, when I attempt to use the "Remote Desktop Manager" workspace, the credentials are not found, despite being stored in the destination folder.

Hi,

Could you activate the debug profiler in Remote Desktop Manager using the following guide:
https://docs.devolutions.net/rdm/commands/help/profiler/#debug-only

In the Debug field, enter 19.

Once enabled, in your browser go to the website abv.bg and click the refresh button in the extension.

Do you see any output in the Profiler window in Remote Desktop Manager?

Best regards,

Hi Olivier,

Thanks to your advice, I found where the issue is.

I had the regex in 2 Website entries Website/General/Regex field. After removing the regex value, DW extension can read the credentials.


Thank you for your great support.