SonicWALL VPN credentials wiped after RDM connection

Hello,

Thank you for reaching out regarding this matter.

Could you please ensure that you're using the latest version of RDM (2025.2.23.0) and let me know which datasource you are currently working with?

In the meantime, could you also send me a screenshot showing where the credentials are being cleared? I’ll use that to try and reproduce the issue on my end. Additionally, does this issue occur only within RDM, or are you noticing it outside of RDM as well?

Best regards,

Hello,

this is the Version I am currently using .

If I save login credentials in the SonicWALL Global VPN Client, they are cleared after a single connection launched through RDM.



Best regards,
Jan Neufeld

Hello,

Thank you for your response. Based on the English translation of the entry type, it appears that you are attempting to edit a folder. Could you please clarify which specific entry you are trying to launch when the username/password prompt appears?

In the meantime, could you also send me a screenshot of the properties of this entry?

Best regards,

I suspect there is a misunderstanding here. No prompt appears. The screenshot was only intended to show which credentials are cleared by the RDM.
We store the VPN credentials in RDM in a parent folder. All folders and entries below inherit the entry.



The problem is that using the RDM deletes credentials previously stored in the Global VPN Client.

Hello,

Thank you for your response,

I've created a case for a further investigation.

Best regards,