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get error after upgrading to 2025.2.20

A fix for this issue has been implemented in version 2025.2.23.0

get error after upgrading to 2025.2.20

avatar
soheil

hi,
I encounter this error when trying to establish an SSH connection to remote Windows hosts.

Here are the details of the errors:

ArgumentOutOfRangeException - Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')

   at System.Collections.Generic.List`1.get_Item(Int32 index)
   at Devolutions.Protocols.Core.MutableLargeArray`1.get_Item(Int32 i)
   at Devolutions.Protocols.Core.TerminalBuffer.GetAttribute(Int32 ai)
   at Devolutions.Protocols.SyntaxColoring.SearchLine(TerminalBuffer buffer, Index start, Index end)
   at Devolutions.Protocols.Xterm.ApplySyntaxColoring(Index index)
   at Devolutions.Protocols.Xterm.FillScreen(Int32 newDataRow)
   at Devolutions.Protocols.Xterm.ActualizeData()
   at Devolutions.Protocols.Xterm.OnNewData()
   at Devolutions.Protocols.XtermSsh.OnCallback(Callback args)
   at Devolutions.Protocols.Core.Upper.<>c__DisplayClass35_0.<Post>b__0(Object _)
   at Avalonia.Threading.SendOrPostCallbackDispatcherOperation.InvokeCore()
   at Avalonia.Threading.DispatcherOperation.Execute()
   at Avalonia.Threading.Dispatcher.ExecuteJob(DispatcherOperation job)
   at Avalonia.Threading.Dispatcher.ExecuteJobsCore(Boolean fromExplicitBackgroundProcessingCallback)
   at Avalonia.Threading.Dispatcher.Signaled()
   at Avalonia.Win32.Win32Platform.WndProc(IntPtr hWnd, UInt32 msg, IntPtr wParam, IntPtr lParam)
   at Windows.Win32.PInvoke.DispatchMessage(MSG* lpMsg)
   at System.Windows.Forms.Application.LightThreadContext.FPushMessageLoop(msoloop uReason)
   at System.Windows.Forms.Application.LightThreadContext.RunMessageLoop(msoloop reason, Boolean fullModal)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context)
   at Devolutions.RemoteDesktopManager.Program.Main(String[] args)
------------------------ extended stack ------------------------
   at Devolutions.RemoteDesktopManager.Forms.FrmErrorMessage.ShowErrorMessage(ConnectionEngine engine, Exception exception, String message, String title)
   at Devolutions.RemoteDesktopManager.Forms.FrmErrorMessage.ShowErrorMessage(ConnectionEngine engine, Exception exception, String title)
   at Devolutions.RemoteDesktopManager.Program.Main(String[] args)

b6284de3-59b1-4fe2-bee5-045cb49299c5.png

All Comments (10)

avatar
Jacob Lafrenière

Hello,

Thank you for contacting Devolutions support.

Could you please confirm the type of authentication you’re using with your SSH entries? Additionally, is this issue occurring with all entries, or only a specific subset?

To help us investigate further, please send us verbose2 logs. You can follow the steps outlined in the following documentation article to retrieve them:
https://docs.devolutions.net/rdm/kb/how-to-articles/send-ssh-logs-verbose/

Best regards,

Jacob Lafrenière

avatar
Michael Beaudin

Hello,

We cannot reproduce this issue as of now. One thing we would like to know is if you are using either the "Automatically open the file transfer tab" option in your SSH entry's properties or the SFTP toggle button in the opened entry?

4cef07eb-4e50-4177-a23e-c2d52627872f
164e5c08-ba1a-41f7-a941-502e593f3e9c

If you are, could you try without that option and see if the error still happens?

Another thing we would like to know is if you have any syntax highlighting configured on your entry.

Best Regards,

Michaël Beaudin

164e5c08-ba1a-41f7-a941-502e593f3e9c.png

4cef07eb-4e50-4177-a23e-c2d52627872f.png

avatar
soheil
Hello,

Thank you for contacting Devolutions support.

Could you please confirm the type of authentication you’re using with your SSH entries? Additionally, is this issue occurring with all entries, or only a specific subset?

To help us investigate further, please send us verbose2 logs. You can follow the steps outlined in the following documentation article to retrieve them:
https://docs.devolutions.net/rdm/kb/how-to-articles/send-ssh-logs-verbose/

Best regards,


@Jacob Lafrenière
hello @Jacob Lafrenière
This issue started occurring after I upgraded to version 2025.2, and it affects all my SSH connections when the remote hosts are Windows, not Linux or any other OS. I am using a username and password for authentication.
and here is verbos2 logs

[7/17/2025 7:46:05 PM] Devolutions.ProtocolsSharp: 2025.7.1.1 OS: Windows

[7/17/2025 7:46:05 PM] Terminal font: Consolas [Consolas, fixed=True]

[7/17/2025 7:46:05 PM] Starting SSH, verbose level: 2

[7/17/2025 7:46:05 PM] Setting up connection

[7/17/2025 7:46:05 PM] Connecting to: 172.16.144.2:22 (IPV_ANY)

[7/17/2025 7:46:05 PM] SSH version banner: SSH-2.0-OpenSSH_for_Windows_9.5

[7/17/2025 7:46:05 PM] Sending kex init

[7/17/2025 7:46:05 PM] Received kex init

[7/17/2025 7:46:05 PM] Selected algorithms: curve25519-sha256(strict), ssh-ed25519, chacha20-poly1305@openssh.com, chacha20-poly1305@openssh.com, implicit by cipher, implicit by cipher, none, none

[7/17/2025 7:46:05 PM] Sending Ed25519 kex init

[7/17/2025 7:46:05 PM] Received Ed25519 kex reply

[7/17/2025 7:46:05 PM] Successfully authentified server

[7/17/2025 7:46:05 PM] Sending new keys message

[7/17/2025 7:46:05 PM] Received new keys message

[7/17/2025 7:46:05 PM] Sending userauth service request

[7/17/2025 7:46:05 PM] Received extension info message

[7/17/2025 7:46:05 PM] Server accepts public key types: ssh-ed25519,sk-ssh-ed25519@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,sk-ecdsa-sha2-nistp256@openssh.com,webauthn-sk-ecdsa-sha2-nistp256@openssh.com,ssh-dss,ssh-rsa,rsa-sha2-256,rsa-sha2-512

[7/17/2025 7:46:06 PM] Received service accepted message

[7/17/2025 7:46:06 PM] Sending userauth init request

[7/17/2025 7:46:06 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:46:06 PM] Starting interactive authentication

[7/17/2025 7:46:06 PM] Sending userauth interactive request

[7/17/2025 7:46:06 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:46:06 PM] Starting password authentication

[7/17/2025 7:46:06 PM] Sending userauth password request

[7/17/2025 7:46:06 PM] Received userauth success

[7/17/2025 7:46:06 PM] User authenticated successfuly by password

[7/17/2025 7:46:06 PM] Sending session channel open request: 0|-

[7/17/2025 7:46:06 PM] Received global request: hostkeys-00@openssh.com, no need to reply

[7/17/2025 7:46:06 PM] Received channel open confirmation: 0|0 WS 200000|0 MPS 32000|32768

[7/17/2025 7:46:06 PM] Sending pty request: 0|0 xterm-256color, 198x42

[7/17/2025 7:46:06 PM] Received channel success: 0|0

[7/17/2025 7:46:06 PM] Sending environment variable request: LANG=en_US.UTF-8 0|0

[7/17/2025 7:46:07 PM] Received channel failure: 0|0

[7/17/2025 7:46:07 PM] The server did not accept the environment variable

[7/17/2025 7:46:07 PM] Sending shell request: 0|0

[7/17/2025 7:46:07 PM] Received channel success: 0|0

[7/17/2025 7:48:26 PM] Devolutions.ProtocolsSharp: 2025.7.1.1 OS: Windows

[7/17/2025 7:48:26 PM] Terminal font: Consolas [Consolas, fixed=True]

[7/17/2025 7:48:26 PM] Starting SSH, verbose level: 2

[7/17/2025 7:48:26 PM] Setting up connection

[7/17/2025 7:48:26 PM] Connecting to: 172.16.144.2:22 (IPV_ANY)

[7/17/2025 7:48:26 PM] SSH version banner: SSH-2.0-OpenSSH_for_Windows_9.5

[7/17/2025 7:48:26 PM] Sending kex init

[7/17/2025 7:48:26 PM] Received kex init

[7/17/2025 7:48:26 PM] Selected algorithms: curve25519-sha256(strict), ssh-ed25519, chacha20-poly1305@openssh.com, chacha20-poly1305@openssh.com, implicit by cipher, implicit by cipher, none, none

[7/17/2025 7:48:26 PM] Sending Ed25519 kex init

[7/17/2025 7:48:27 PM] Received Ed25519 kex reply

[7/17/2025 7:48:27 PM] Successfully authentified server

[7/17/2025 7:48:27 PM] Sending new keys message

[7/17/2025 7:48:27 PM] Received new keys message

[7/17/2025 7:48:27 PM] Sending userauth service request

[7/17/2025 7:48:27 PM] Received extension info message

[7/17/2025 7:48:27 PM] Server accepts public key types: ssh-ed25519,sk-ssh-ed25519@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,sk-ecdsa-sha2-nistp256@openssh.com,webauthn-sk-ecdsa-sha2-nistp256@openssh.com,ssh-dss,ssh-rsa,rsa-sha2-256,rsa-sha2-512

[7/17/2025 7:48:27 PM] Received service accepted message

[7/17/2025 7:48:27 PM] Sending userauth init request

[7/17/2025 7:48:27 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:48:27 PM] Starting interactive authentication

[7/17/2025 7:48:27 PM] Sending userauth interactive request

[7/17/2025 7:48:27 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:48:27 PM] Starting password authentication

[7/17/2025 7:48:27 PM] Sending userauth password request

[7/17/2025 7:48:27 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:48:27 PM] No authentication method available

[7/17/2025 7:48:27 PM] Bytes sent: 1496, Bytes received: 1820

[7/17/2025 7:48:27 PM] Packets sent: 7, Packets received: 8

[7/17/2025 7:48:27 PM] Kex completed: 1

[7/17/2025 7:49:34 PM] Devolutions.ProtocolsSharp: 2025.7.1.1 OS: Windows

[7/17/2025 7:49:34 PM] Terminal font: Consolas [Consolas, fixed=True]

[7/17/2025 7:49:34 PM] Starting SSH, verbose level: 2

[7/17/2025 7:49:34 PM] Setting up connection

[7/17/2025 7:49:34 PM] Connecting to: 172.16.144.2:22 (IPV_ANY)

[7/17/2025 7:49:34 PM] SSH version banner: SSH-2.0-OpenSSH_for_Windows_9.5

[7/17/2025 7:49:34 PM] Sending kex init

[7/17/2025 7:49:34 PM] Received kex init

[7/17/2025 7:49:34 PM] Selected algorithms: curve25519-sha256(strict), ssh-ed25519, chacha20-poly1305@openssh.com, chacha20-poly1305@openssh.com, implicit by cipher, implicit by cipher, none, none

[7/17/2025 7:49:34 PM] Sending Ed25519 kex init

[7/17/2025 7:49:34 PM] Received Ed25519 kex reply

[7/17/2025 7:49:34 PM] Successfully authentified server

[7/17/2025 7:49:34 PM] Sending new keys message

[7/17/2025 7:49:34 PM] Received new keys message

[7/17/2025 7:49:34 PM] Sending userauth service request

[7/17/2025 7:49:34 PM] Received extension info message

[7/17/2025 7:49:34 PM] Server accepts public key types: ssh-ed25519,sk-ssh-ed25519@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,sk-ecdsa-sha2-nistp256@openssh.com,webauthn-sk-ecdsa-sha2-nistp256@openssh.com,ssh-dss,ssh-rsa,rsa-sha2-256,rsa-sha2-512

[7/17/2025 7:49:35 PM] Received service accepted message

[7/17/2025 7:49:35 PM] Sending userauth init request

[7/17/2025 7:49:35 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:49:35 PM] Starting interactive authentication

[7/17/2025 7:49:35 PM] Sending userauth interactive request

[7/17/2025 7:49:35 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:49:35 PM] Starting password authentication

[7/17/2025 7:49:35 PM] Sending userauth password request

[7/17/2025 7:49:35 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:49:35 PM] No authentication method available

[7/17/2025 7:49:35 PM] Bytes sent: 1496, Bytes received: 1820

[7/17/2025 7:49:35 PM] Packets sent: 7, Packets received: 8

[7/17/2025 7:49:35 PM] Kex completed: 1

[7/17/2025 7:52:34 PM] Devolutions.ProtocolsSharp: 2025.7.1.1 OS: Windows

[7/17/2025 7:52:34 PM] Terminal font: Consolas [Consolas, fixed=True]

[7/17/2025 7:52:34 PM] Starting SSH, verbose level: 2

[7/17/2025 7:52:34 PM] Setting up connection

[7/17/2025 7:52:34 PM] Connecting to: 172.16.144.2:22 (IPV_ANY)

[7/17/2025 7:52:34 PM] SSH version banner: SSH-2.0-OpenSSH_for_Windows_9.5

[7/17/2025 7:52:34 PM] Sending kex init

[7/17/2025 7:52:34 PM] Received kex init

[7/17/2025 7:52:34 PM] Selected algorithms: curve25519-sha256(strict), ssh-ed25519, chacha20-poly1305@openssh.com, chacha20-poly1305@openssh.com, implicit by cipher, implicit by cipher, none, none

[7/17/2025 7:52:34 PM] Sending Ed25519 kex init

[7/17/2025 7:52:35 PM] Received Ed25519 kex reply

[7/17/2025 7:52:35 PM] Successfully authentified server

[7/17/2025 7:52:35 PM] Sending new keys message

[7/17/2025 7:52:35 PM] Received new keys message

[7/17/2025 7:52:35 PM] Sending userauth service request

[7/17/2025 7:52:35 PM] Received extension info message

[7/17/2025 7:52:35 PM] Server accepts public key types: ssh-ed25519,sk-ssh-ed25519@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,sk-ecdsa-sha2-nistp256@openssh.com,webauthn-sk-ecdsa-sha2-nistp256@openssh.com,ssh-dss,ssh-rsa,rsa-sha2-256,rsa-sha2-512

[7/17/2025 7:52:35 PM] Received service accepted message

[7/17/2025 7:52:35 PM] Sending userauth init request

[7/17/2025 7:52:35 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:52:35 PM] Starting interactive authentication

[7/17/2025 7:52:35 PM] Sending userauth interactive request

[7/17/2025 7:52:35 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:52:35 PM] Starting password authentication

[7/17/2025 7:52:35 PM] Sending userauth password request

[7/17/2025 7:52:35 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:52:35 PM] No authentication method available

[7/17/2025 7:52:35 PM] Bytes sent: 1496, Bytes received: 1820

[7/17/2025 7:52:35 PM] Packets sent: 7, Packets received: 8

[7/17/2025 7:52:35 PM] Kex completed: 1

[7/17/2025 7:53:10 PM] Devolutions.ProtocolsSharp: 2025.7.1.1 OS: Windows

[7/17/2025 7:53:10 PM] Terminal font: Consolas [Consolas, fixed=True]

[7/17/2025 7:53:10 PM] Starting SSH, verbose level: 2

[7/17/2025 7:53:10 PM] Setting up connection

[7/17/2025 7:53:10 PM] Connecting to: 172.16.144.2:22 (IPV_ANY)

[7/17/2025 7:53:10 PM] SSH version banner: SSH-2.0-OpenSSH_for_Windows_9.5

[7/17/2025 7:53:10 PM] Sending kex init

[7/17/2025 7:53:10 PM] Received kex init

[7/17/2025 7:53:10 PM] Selected algorithms: curve25519-sha256(strict), ssh-ed25519, chacha20-poly1305@openssh.com, chacha20-poly1305@openssh.com, implicit by cipher, implicit by cipher, none, none

[7/17/2025 7:53:10 PM] Sending Ed25519 kex init

[7/17/2025 7:53:10 PM] Received Ed25519 kex reply

[7/17/2025 7:53:10 PM] Successfully authentified server

[7/17/2025 7:53:10 PM] Sending new keys message

[7/17/2025 7:53:10 PM] Received new keys message

[7/17/2025 7:53:10 PM] Sending userauth service request

[7/17/2025 7:53:10 PM] Received extension info message

[7/17/2025 7:53:10 PM] Server accepts public key types: ssh-ed25519,sk-ssh-ed25519@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,sk-ecdsa-sha2-nistp256@openssh.com,webauthn-sk-ecdsa-sha2-nistp256@openssh.com,ssh-dss,ssh-rsa,rsa-sha2-256,rsa-sha2-512

[7/17/2025 7:53:10 PM] Received service accepted message

[7/17/2025 7:53:10 PM] Sending userauth init request

[7/17/2025 7:53:10 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:53:10 PM] Starting interactive authentication

[7/17/2025 7:53:10 PM] Sending userauth interactive request

[7/17/2025 7:53:11 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:53:11 PM] Starting password authentication

[7/17/2025 7:53:17 PM] Sending userauth password request

[7/17/2025 7:53:17 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:53:17 PM] Starting password authentication

[7/17/2025 7:53:22 PM] Bytes sent: 1496, Bytes received: 1820

[7/17/2025 7:53:22 PM] Packets sent: 7, Packets received: 8

[7/17/2025 7:53:22 PM] Kex completed: 1

[7/17/2025 7:53:41 PM] Devolutions.ProtocolsSharp: 2025.7.1.1 OS: Windows

[7/17/2025 7:53:41 PM] Terminal font: Consolas [Consolas, fixed=True]

[7/17/2025 7:53:41 PM] Starting SSH, verbose level: 2

[7/17/2025 7:53:41 PM] Setting up connection

[7/17/2025 7:53:41 PM] Connecting to: 172.16.144.2:22 (IPV_ANY)

[7/17/2025 7:53:41 PM] SSH version banner: SSH-2.0-OpenSSH_for_Windows_9.5

[7/17/2025 7:53:41 PM] Sending kex init

[7/17/2025 7:53:41 PM] Received kex init

[7/17/2025 7:53:41 PM] Selected algorithms: curve25519-sha256(strict), ssh-ed25519, chacha20-poly1305@openssh.com, chacha20-poly1305@openssh.com, implicit by cipher, implicit by cipher, none, none

[7/17/2025 7:53:41 PM] Sending Ed25519 kex init

[7/17/2025 7:53:41 PM] Received Ed25519 kex reply

[7/17/2025 7:53:41 PM] Successfully authentified server

[7/17/2025 7:53:41 PM] Sending new keys message

[7/17/2025 7:53:41 PM] Received new keys message

[7/17/2025 7:53:41 PM] Sending userauth service request

[7/17/2025 7:53:41 PM] Received extension info message

[7/17/2025 7:53:41 PM] Server accepts public key types: ssh-ed25519,sk-ssh-ed25519@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,sk-ecdsa-sha2-nistp256@openssh.com,webauthn-sk-ecdsa-sha2-nistp256@openssh.com,ssh-dss,ssh-rsa,rsa-sha2-256,rsa-sha2-512

[7/17/2025 7:53:42 PM] Received service accepted message

[7/17/2025 7:53:42 PM] Sending userauth init request

[7/17/2025 7:53:42 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:53:42 PM] Starting interactive authentication

[7/17/2025 7:53:42 PM] Sending userauth interactive request

[7/17/2025 7:53:42 PM] Received userauth failure: publickey,password,keyboard-interactive

[7/17/2025 7:53:42 PM] Starting password authentication

[7/17/2025 7:53:42 PM] Sending userauth password request

[7/17/2025 7:53:42 PM] Received userauth success

[7/17/2025 7:53:42 PM] User authenticated successfuly by password

[7/17/2025 7:53:42 PM] Sending session channel open request: 0|-

[7/17/2025 7:53:42 PM] Received global request: hostkeys-00@openssh.com, no need to reply

[7/17/2025 7:53:42 PM] Received channel open confirmation: 0|0 WS 200000|0 MPS 32000|32768

[7/17/2025 7:53:42 PM] Sending pty request: 0|0 xterm-256color, 198x42

[7/17/2025 7:53:42 PM] Received channel success: 0|0

[7/17/2025 7:53:42 PM] Sending environment variable request: LANG=en_US.UTF-8 0|0

[7/17/2025 7:53:42 PM] Received channel failure: 0|0

[7/17/2025 7:53:42 PM] The server did not accept the environment variable

[7/17/2025 7:53:42 PM] Sending shell request: 0|0

[7/17/2025 7:53:43 PM] Received channel success: 0|0


avatar
soheil
Hello,

We cannot reproduce this issue as of now. One thing we would like to know is if you are using either the "Automatically open the file transfer tab" option in your SSH entry's properties or the SFTP toggle button in the opened entry?

4cef07eb-4e50-4177-a23e-c2d52627872f
164e5c08-ba1a-41f7-a941-502e593f3e9c

If you are, could you try without that option and see if the error still happens?

Another thing we would like to know is if you have any syntax highlighting configured on your entry.

Best Regards,


@Michael Beaudin

Hello @Michael Beaudin
unfortunately i couldn't find SFTP blade

a4087cca-7f41-4d8e-920e-90e756189397.png

avatar
Michael Beaudin

Hello Soheil,

That was a mistake on my end. The screenshot I have shown you is only what it will look like in the next major version of RDM (2025.3.x.x). The version you have access to will instead be in Terminal -> Advanced.



Also we would like to know if you use any syntax highlighting in your SSH entries.



Once we have this information as well as the information you have provided us earlier, it should be easier for our terminal expert to fix this issue once he is back from vacation next week.

Best Regards,

Michaël Beaudin

bbe2ee6b-1316-4f6c-8274-f23b3d9bfac6.png

0e532a9c-9d31-4f4e-910b-49dba8f9a2dc.png

avatar
soheil
Hello Soheil,

That was a mistake on my end. The screenshot I have shown you is only what it will look like in the next major version of RDM (2025.3.x.x). The version you have access to will instead be in Terminal -> Advanced.

0e532a9c-9d31-4f4e-910b-49dba8f9a2dc

Also we would like to know if you use any syntax highlighting in your SSH entries.

bbe2ee6b-1316-4f6c-8274-f23b3d9bfac6

Once we have this information as well as the information you have provided us earlier, it should be easier for our terminal expert to fix this issue once he is back from vacation next week.

Best Regards,


@Michael Beaudin
hello
thanks for you help. here is SFTP information

and this is display blade information

if you are looking for syntaxes highlights configuration, YES i change default profile configuration and it apply to all of my sessions.

d94968f2-bf44-4018-ae61-63fed0818c8c.png

c278d352-393c-4d5c-aabf-0bfa003848e3.png

f41aec5b-32a4-4b35-9ef0-7cc11a1c4ac3.png

avatar
Michael Beaudin

Hello,

Thank you for the information. We have created a ticket on our end and will let you know of any progress or further questions we have.

Best Regards,

Michaël Beaudin

avatar
Hubert Mireault

Hello,

This issue should be fixed starting with our next minor version, 2025.2.23.0. If you still encounter the issue after this version is released, please let us know.

Regards,

Hubert Mireault

1
avatar
soheil

hello
i want to inform you that issue has been resolved. thanks for your assistance

20a7d028-47c6-4ec5-919c-58c595031ef0.png

avatar
Hubert Mireault

I'm glad to hear it! Let us know if there's anything we can help you with.

Regards,

Hubert Mireault

1
A fix for this issue has been implemented in version 2025.2.23.0