rdm stuck at waiting for devolutions account login

rdm stuck at waiting for devolutions account login

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after updating to 2025.2.21 i cannot login anymore, browser opens, get the push notification but rdm is nog doing anything. tested it with 3 browsers

All Comments (5)

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Hello,

Could you please send us a screenshot of the loading bar in RDM and the screen when the connection fails?

Additionally, please try clicking on Files > Refresh and let us know what behavior you observe.

Best regards,

Carl Marien

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Hello,

Could you please send us a screenshot of the loading bar in RDM and the screen when the connection fails?

Additionally, please try clicking on Files > Refresh and let us know what behavior you observe.

Best regards,


@Carl Marien
the connection is not failing, it keeps saying waiting for .....

053a8b4d-a762-4e27-a5aa-2e9947fab089.png

867844ed-83c8-4e10-9fbd-22ef66c3d1fb.png

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Hello,

Could you please try resetting the Chrome settings and let us know if the issue persists?

Best regards,

Carl Marien

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i have same issue, is there any solution?

ca566f2c-0076-4577-ab2f-e2a06acc0c09.png

6c43cafe-ac24-488f-96ac-73428cc8f45d.png

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Hello,

This seems a bit unusual, but could you please try accessing the web interface of Devolution Hub using the link below?

https://portal.devolutions.com/portal

Let me know if you're able to access it that way.

Best regards,

Carl Marien