FortiClient 7.4+ IPSec Connection Support

Hello,

We have an entry called "FortiClient IPSec" which I encourage you to try out and see if it works for you.

For the "FortiClient VPN / SSL" entry, you can refer to this thread or our documentation topic. The CLI doesn't support any additional parameters as far as we're aware, and they specifically removed sending credentials a long time ago. You would need to contact the FortiNet team to see if it's something that's possible to add to their CLI.

Regards,

Unfortunately, the "FortiClient IPSec" does not work it appears to attempt to start the connection however it never completes and hangs. I am forced to shutdown the Forti Client and sometimes manually disable the adapter to regain network access.

Hello,

Can you activate the profiler and then try to open the FortiClient IPSec entry, it should show debug messages that might help diagnose what is happening.
You can activate the profiler by going in the ribbon's Help tab > Performance profiling, then go in the "Debug only" tab and set the value to 1. You can put these logs here, as nothing sensitive should show.

Regards,

We followed the instructions but nothing shows up in the logs. When we use the FortiClient connection outside of RDM it connects in a few seconds and I see the NIC activate in the network sharing center as well as I see the routes added by the VPN and am able to traverse the connection.

When the FortiClient IPSec connection is used from RDM, RDM seems to move on without any indication that the connection has failed or is complete. The FortiClient seems to be attempting a connection but never completes the connection. The NIC does not appear nor do any routes. But we lose network access. We are forced to shutdown the FortiClient to regain network access.

We have tried this with 3 different connections with the same result.

Hello,

I tested on my end and even without having FortiClient IPSec installed, I get these debug logs:

Were you on the correct tab with the correct debug level? Keep in mind you have to keep this window opened while you execute the VPN so that it appears.

Regards,