Authorization request very often from Devolutions Hub Business
We have the problem that several times a day we are asked to re-authorize the Remote Desktop Manager application with Devolutions Hub Business:
This message appears in RDM:
And the browser opens with this message to authorize:
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Recommended Answer
Hello,
Thank you for contacting Devolutions Support.
The issue should have been resolved in version 2025.2.0.0 of Remote Desktop Manager. Could you please confirm if you are still experiencing the problem in the latest version?
Best regards,
Carl Marien
All Comments (8)
Hello,
Thank you for reaching out to Devolutions Support.
This issue is a known one in the Mac integration of RDM, and an internal case has already been opened. I will keep you updated on any progress regarding this matter.
Best regards,
Carl Marien
Ok, thank you very much, we are waiting for you.
Hi, any updates on this?
We have a local instance and it seems to behave the same.
I need to authorize multiple times a day, sometimes even every 5 minutes. Pretty annoying.
Hi,
Development for this issue has been completed internally. The fix is included in an upcoming version, which is currently undergoing testing.
We'll keep you updated as soon as it's ready for release.
Best regards,
Jesse Galarneau
Great, thank you!
Hi,
do we have any news on this issue?
Thank you.
Hello,
Thank you for contacting Devolutions Support.
The issue should have been resolved in version 2025.2.0.0 of Remote Desktop Manager. Could you please confirm if you are still experiencing the problem in the latest version?
Best regards,
Carl Marien
I have updated and it seems to be working correctly so far.
Thank you!