losing connection to an RDP sessions freezes RDM
When you have an RDP session open and loose connectivity to it RDM isn't usable anymore, you can't click any other session anymore until the RDP connection is restored or closed, which can take up to a minute:
As this can be quite a common thing (for instance, ending a VPN connection or switching networks from wifi to mobile) I consider this a bug, so can you look into it?
In general is RDM not very resiliant to connection losses, starting from the connection to the data source, which, if lost RDM suddenly fills passwords with the encrypted data fields or to ssh connections not closing when losing connection to said problems with RDP connections. Mayby you could survey the app in this regard and change things a bit?
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All Comments (8)
Hello Perler,
Thank you for getting in touch with us. To better assist you, could you kindly provide us with the following information:
- Did the problem start to occur after an update?
- Your current RDM version.
- The data source you are utilizing.
- Screenshot of the configuration of your RDP entry under "Display" and "Advanced"
- Any additional information or screenshots you believe might be relevant.
Once we have this information, we will be better equipped to diagnose and resolve the issue.
Best regards,
Maxim Robert
no
latest
personal hub
As written, this is an area, where RDM ist just "not very good". I think you should do a general test under "bad network conditions". This is more common then you think, technicians run around with an open notebook all the time, connected to different servers in a wifi environment and losing connections and recovery is just not very good in this circumstances..
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Replying for the update.
I run across something similar when I have RDP sessions open and either move from wired to wireless (removing laptop from the dock) or if I put my laptop to sleep. RDM will 'freeze' up while it is (what I presume) is trying to connect to those sessions again. If I had a few open, it can take a while for them to time out and RDM to be accessible again. I can't even bring RDM to the foreground when that happens.
It has been like this for as long as I can remember, so at this point I am just used to it.
Hello,
Thank you for your responses,
I'm testing this to see if I can reproduce the behaviour, and I'm also in talks with the development team regarding this forum. I will let you know with more details as soon as possible.
If you have any other questions, feel free to let us know.
Best regards,
Maxim Robert
Hello,
Thank you for your patience!
After providing the information to our team, a ticket has been opened with the development team. I will let you know with more information as soon as possible.
In the meantime, If you have any other questions, feel free to let us know.
Best regards,
Maxim Robert
I have the latest version and have been experiencing this exact issue since my original install 6 months ago. Did you determine a resolution?
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Hello @admin25
Thank you for your response,
Could you please let me know what is your datasource?
Best regards,
Tommy Sanders