Update to 2024.3.4.3 broke access to Keeper vault

Update to 2024.3.4.3 broke access to Keeper vault

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After performing an update from 2024.2.10.4 to 2024.3.4.3 I receive the following message trying to use my Keeper Security credentials in RDM.



I did look through the forums from Devolutions and found it was asking us to enable Commander SDK. I check and that is already enabled. Need to know how to fix the issue in this verions or request a way to rollback the version.

Screenshot 2024-09-30 at 5.21.10 PM.png

All Comments (3)

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Hello,

Thank you for reaching out to us regarding this matter.

Could you please send me a screenshot of the error message you're encountering?

Additionally, could you share your log information from RDM?

You can find the logs in the Help tab of the application.

Best regards,

Tommy Sanders

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working from 00071221: RDM Ticket

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Thank you

Tommy Sanders