Teamviewer Crash

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Good morning to all,
starting from some days ago, when i launch a teamviewer connection, i see the teamviewer window for a while (tryng to establish a connection) and suddently the teamviewer process crashes.

This behaviour happens in multiple computers (same teamviewer version 15.58.4.0)

in the windows event viewer i find this entry:

Nome dell'applicazione che ha generato l'errore: teamviewer.exe, versione: 15.58.4.0, timestamp: 0x66e9de03
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.19041.4894, timestamp: 0x2fff1323
Codice eccezione: 0xc000041d
Offset errore 0x00141072

can someone provide some help?

Thank you
Max

All Comments (2)

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Hello,

Following a thorough investigation with our developers, we have determined that the issue is directly related to TeamViewer. Unfortunately, we are unable to provide a resolution on our end.

TeamViewer has initiated their own investigation to address this issue. You can find more information through the following link: https://community.teamviewer.com/English/discussion/comment/156991?omit_analytics_page_load=true.

Please feel free to reach out if you have any further questions.

Best regards,

Tommy Sanders