Good morning to all,
starting from some days ago, when i launch a teamviewer connection, i see the teamviewer window for a while (tryng to establish a connection) and suddently the teamviewer process crashes.
This behaviour happens in multiple computers (same teamviewer version 15.58.4.0)
in the windows event viewer i find this entry:
Nome dell'applicazione che ha generato l'errore: teamviewer.exe, versione: 15.58.4.0, timestamp: 0x66e9de03
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.19041.4894, timestamp: 0x2fff1323
Codice eccezione: 0xc000041d
Offset errore 0x00141072
can someone provide some help?
Thank you
Max
update: obviously is a teamviewer problem
here are some (unanswered) forum posts
https://community.teamviewer.com/English/discussion/137236/issue-with-teamviewer
https://community.teamviewer.com/English/discussion/comment/156990
Hello,
Following a thorough investigation with our developers, we have determined that the issue is directly related to TeamViewer. Unfortunately, we are unable to provide a resolution on our end.
TeamViewer has initiated their own investigation to address this issue. You can find more information through the following link: https://community.teamviewer.com/English/discussion/comment/156991?omit_analytics_page_load=true.
Please feel free to reach out if you have any further questions.
Best regards,
Tommy Sanders