View username/password context menu option missing for RDM Entries configured with a privileged account

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View username/password context menu option missing for RDM Entries configured with a privileged account

Published 2 years ago

Hello,

Using RDM 2024.2.21 with DVLS 2024.2.8.

When right mouse clicking an entry in the navigation pane for which the credential is configured to be a DVLS privileged account, the menu options to view/copy username/password/otp are missing. Have tried with both administrative and regular users of RDM/DVLS.

I'm fairly sure at least username/password used to work in a prior version, as I logged a ticket previously about the OTP not being correctly retrieved for entries configured with a DVLS privileged account https://forum.devolutions.net/topics/40052/rdm-unable-to-retrieve-otp-for-dvls-pam-privelleged-account

This functionality is necessary because often for website entries, population of the site's login page/html form doesnt allways work with RDM, so its necessary to do a manual copy/paste of username/password.

Please let me know if you would like any additional info.

Thanks
Joe

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All Comments (6)

Patrick Ouimet

Published 2 years ago

Hello Joe,

I have tried multiple ways to set a privileged account credential under an RDP session, and they all allow me to copy the credentials.

Could you tell me which credential type you are using under this entry?
Is it My privileged account?

Note that this option is saved locally on your workstation.

Best regards,

Patrick Ouimet