Support for Cloudflare WARP
My business is switching from traditional VPN to Cloudflare WARP. When using RDM, I am unable to establish a session with my endpoints whereas with Microsoft Remote Desktop I am able to establish the session. Are there settings I need to change in my connection properties to enable this?
Some notes:
I am able to resolve the hostnames and ping via Mac terminal.
I am unable to resolve the hostnames with RDM Ping and traceroute tools.
All Comments (6)
Hello,
Can you please enable session logs, try to launch the problematic session and send me the session logs ? You can send them to me via private message in case they contain private information you don't want public ( by going on my profile and sending me a message ).
The documentation about session logs: https://docs.devolutions.net/rdm/mac/kb/rdm-macos/how-to-articles/rdm-mac-enable-send-rdp-logs/
It is a bit outdated, but they are still under help -> session logs
Best regards,
Maxim Buisson
I sent you a PM. Thanks!
Hi,
Thanks for the logs ! It looks like it might be an issue on our end. I will open a ticket to look into this issue.
Just to make sure, everything worked fine in RDM before you switched to Cloudflare WARP ?
Best regards,
Maxim Buisson
Yes sir. Everything was perfect prior to the cutover.
Maxim, I sent you another PM. This was resolved internally. There was an issue with split tunneling in our CloudFlare config. Issue is resolved.
Hi,
Thanks for letting us know !
I'm glad the issue is resolved. I will close this ticket then.
Best regards,
Maxim Buisson