Google drive data source blocked

Google drive data source blocked

avatar

For some reason, my google drive source stopped working. It says your app is blocked. I tried different browsers and they all fail. This used to work before and I have made no changes to my google account/drive configuration (I can actually access the connections file on it from browsers session).

Have you guys been banned on Google?

e15921e4-a332-42b1-9d9c-14588a80165e.png

All Comments (8)

avatar

Actually just saw you are indeed being blocked. OK, we'll we wait it out for Google approval.

avatar

Hello,

Thank you for your question. I will inform you as soon as we receive Google's approval.

Best regards,

Tommy Sanders

avatar

I seem to be having the same problem.

Any progress on the situation

avatar

Hello,

We have initiated a verification process for the scopes used in our app with the Google support team.

Currently, we are still awaiting a response from Google. It has been three weeks since the process began, and Google has indicated a response time of 4 to 6 weeks.

If your functionality doesn't require full access to the drive—which is the permission the scope is requesting—you can use the restricted client ID and client secret available in GoogleDriveManager.

These clients use a scope that does not require verification with Google.

However, if full access is necessary, we will need to wait for Google's response.

Best regards,

Tommy Sanders

avatar

Hi, where are you guys with this? Their response is long overdue

avatar

Hello,

Unfortunately, the Google Drive datasource no longer works due to security restrictions by Google. This is why this type of datasource is now deprecated.

You can follow the help article below if you need to export/import your data into a new datasource
https://docs.devolutions.net/rdm/kb/troubleshooting-articles/access-your-en-rdm-entry-in-google-chrome-if-google-drive-integration-does-not-work/

Best regards,

Tommy Sanders

avatar

Bummer, I am surprised you got rejected by Google though. Sheesh, what chance do smaller companies have of passing their checks if you got rejected.

I'll most probably just move to your hub for personal. We'll see about the company, thats out of my hands.

avatar

Hello,

Our verification request was finally approved by Google. In the newest 2024.3.19 update RDM will request access only to the application data when adding a new Google Drive data source.

Our experience with the Google review process was similar to what other software companies like Panic and ia.net have reported. We initially requested access to the drive to make it possible for users to migrate their data source easily to application data. That request was denied, so we switched to requesting only application specific scopes (auth/drive.appdata). That request was also denied because we were missing some information in our request, which we quickly resubmitted. There was a multiple weeks delay each time we updated our approval request which made the process drag on.

The new Google Drive Restricted Mode is now available in RDM 2024.3.19. This feature is enabled by default for new Google Drive data sources (see the image below).
Please note:

  • There is no automatic migration from the non-restricted mode. The XML file must be manually re-imported into the new Google Drive data source.
  • This data source is still considered deprecated and may stop functioning in the future. We strongly recommend switching to Hub Personal for a more reliable and future-proof solution.



Thank you for your understanding.

Regards


Mathieu Morrissette

4f51ef94-87f3-4b82-873e-7cea9d97c0a5.png