Apple School Manager showing up in a foreign language
Good morning everyone,
We are using RDM at our school and we use ASM (Apple School Manager) to purchase apps for our Apple devices. ASM is a website located here https://school.apple.com/
When I create a session using the Google Chrome session type, instead of English it is in some other language (See attached screeenshot). If I go into Google Chrome properly and go there it is fine, it just seems to be via RDM. Interestingly, if I change the "Web Browser" selection to Edge, it works fine.
RDM is set to English. They are both going through the same proxy. I am not sure what is going on.
Just an oddity :)
Thanks
2024-05-28 09_37_46-Remote Desktop Manager [Apple School Manager _].jpg
All Comments (5)
Hello,
Thank you for reaching out to us regarding this, that is indeed odd,
- Could you please specify the version of RDM you are currently using?
- What type of data source are you using?
Was this working without issues for you previously with the Web Browser set to Google Chrome?
Let me know,
Best regards,
Samuel Dery
Could you please specify the version of RDM you are currently using?
We are using RDM 2024.1.30.0 64-bit
What type of data source are you using?
Microsoft SQL Server Database
Was this working without issues for you previously with the Web Browser set to Google Chrome?
I have used it in the past this way yes, but I only just noticed it so it could have been from a couple of upgrades ago. We only log into this site maybe once a month at most.
Hello Dd3fd4,
Thank you for your response!
I've been able to reproduce the issue, and I provided the information to our QA Team. I will provide you with more information as soon as possible.
If you have any other questions, feel free to let us know.
Best regards,
Maxim Robert
Thank you :) I am glad I wasn't going insane :P
Hello Dd3fd4,
Thank you for being this patient!
I'm letting you know that a ticket regarding this issue has been opened after we provided the information to our development team.
I will let you know with more information as soon as possible. If you have any other questions, feel free to let us know.
Best regards,
Maxim Robert