Autofill not wokring

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I am not able to get autofill working on my Citrix App Layering Portal. I was hoping for some help

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All Comments (5)

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Hello Frank,

Thank you for reaching out to us regarding this,

From having a look at the screenshot, I suspect the autofill is not working because the HTML IDs do not seem present for this specific website.

Is this website public? If so, could you provide us with the URL so that we can perform some tests?

Let me know,

Best regards,

Samuel Dery

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Its not a public site.

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Hello Frank,

Thank you for your reply,

I see, I have to assume the issue is with this specific website, perhaps you can launch the entry in "External" and use the "Devolutions Workspace" browser extension to autofill the credentials?

Let me know if this works for you,

Best regards,

Samuel Dery

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Is there documentation on setting this up? I have not used this before.

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Hello Frank,

Thank you for your reply,

Indeed, we have the following knowledge base articles regarding the installation of the extension:
Chrome, Edge, Firefox and Opera

Once installed, we have the following regroup of articles for its usage:
https://docs.devolutions.net/rdm/workspace-browser-extension/using-workspace-browser-extension/

If you have any issues or have further questions, feel free to let me know,

Best regards,

Samuel Dery