Error creating Custom Credential Management Entry in version 2024.1.21.0

Error creating Custom Credential Management Entry in version 2024.1.21.0

avatar

When i try to create a new Custom Credential Management Entry, i receive an error message: Object Reference not set to an instance of an object.

I've used these connection types successfully in v2023.3.33. Is this connection type still supported in v2024?

All Comments (3)

avatar

Hello Robjones,

Thank you for contacting us on that matter!

Could you provide us with a screenshot of the details of the error message?

Also, would it be possible for you to create a portable installation of the latest version of RDM and see if this issue still occurs? To do so, you will need to do the following:

(Close RDM)

1- Download the .zip file below:

https://remotedesktopmanager.com/home/thankyou/rdmbin

2- Create a new folder on your Desktop

3- Extract the content of the .zip file into the folder created at #2

4- Go to this folder once the .zip file has been extracted and run remotedesktopmanager.exe

5- Connect to your data source

This test will allow us to rule out your local installation of RDM as a possible cause for this issue.

Please note that if you are using an Advanced Data Source, I would recommend skipping step #5 and using the default data source created by the portable installation of RDM instead.

Best regards,

Maxim Robert

avatar

Hey there Maxim,

I included the details of the error message in the attached file: ErrorMessageDetails-CustomCredEntry.txt

It looks like I gave to long of a title on this ticket, i'm using RDM v2024.1.21.0

avatar

Hello,

Thank you for reporting this issue.

This is also related to the runtime issue as mentionned in https://forum.devolutions.net/topics/41639/powershell-embedded-script-editor-isnt-working-in-2024121#189954

Regards,

Mathieu Morrissette