unable to use Edit or Administraton (greyed out)

Published 2 years ago

Morning
I have a number of RDP entries (40 +) connected to hub personal

everything under the edit and administration tab are greyed out

as well as the edit and property options for each RDS object

any suggestions?

thanks

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All Comments (4)

Etienne Lord

Published 2 years ago

Hello,

Could you confirm your Remote Desktop Manager version? If you are not on version 2024.1, updating your instance should solve that issue!
https://devolutions.net/remote-desktop-manager/home/download/

Best regards,

Etienne Lord

dpk76

Published 2 years ago

Thanks man, that worked. all the best.

amega

Published 2 years ago

Hi Guys,
I've the same issue!

I've the new version of Remote Desktop and all is grey and disabled.
If I connect on my personal hub by the web, I can insert new voices but If I'm using the Desktop version, I can only see and check the connections but I can't modify.

Can you help me please?

Many thanks in advance

Jeff Dagenais

Published 2 years ago

@amega,

Since you have opened a new topic, we will continue inside https://forum.devolutions.net/topics/42197/cannot-edit-settings-in-remote-desktop-version

Best regards,

Jeff Dagenais