Hub Personal Offline DB on iOS

Hub Personal Offline DB on iOS

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I've been using RDM with OnlineDrive ever since.
Since RDM is requesting to switch to Hub Personal i did it but after that i am not able to have a data source on my iPhone in offline mode.
So everytime i want to get a PIN or a password i have to make sure to be connected to the internet.

How do i solve this?
iOS is version 17.1.2 and RDM is version 2023.3.5

Thank you for your help.

All Comments (3)

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Hello,
Sorry that you are experiencing a problem with our application. We will try to replicate your situation and get back to you as soon as possible.
Kind regards,

André Sanscartier

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Hello,

Finally, you just need to activate the Offline mode option in your Hub-Personal profile.
By default, the option is not activated.

Here are the steps to follow.

https://hub.devolutions.com/

9585b06b-b3c2-4fa5-91b9-013e75630dfc. a581925e-271b-4a04-81dc-b485469411e7 4da2b0e3-4124-449e-99ba-7ef3041f952f

Kind regards,

André Sanscartier

4da2b0e3-4124-449e-99ba-7ef3041f952f.png

a581925e-271b-4a04-81dc-b485469411e7.png

9585b06b-b3c2-4fa5-91b9-013e75630dfc.png

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Hello André,

thank you very much for your help.
That's the solution to my problem, yet so simple.

Tanks again and have a nice weekend!

Best regards!