Does not open connection windows after search.

Hello,

I'm not entirely clear on the issue you're encountering. To ensure I fully understand, could you please record a video of the problem and send it to a link that I'll provide in a private message?

Best regards,

Ok I uploaded a video. Thanks.

Hello,

 Thank you for providing the video.

With the help of the video, I successfully replicated your first issue and will create an internal ticket to address it.

Regarding the second issue, my initial assessment is that RDM assumes an open window during a search, which may not be a bug. However, I will consult with the developers for confirmation.

Best regards,

Thank you. For second issue, it is useful to activate window.

Hello,

I just want to confirm your second issue resolved itself after activating Windows?

Please let me know if I've understood correctly.

Best regards,

Sorry no. Second issue persists. I meant, after clicking on search result, connection to server window must be maximised. But it is on background at taskbar.

Hello,

Would it be possible to have a remote session with you to recreate and record your issue?

best regard

yes sure. how ?

Hello,

I have contacted you in an email, please schedule a session at your convenience.

Best regards,

Hello,

Thank you for the session we had. We successfully recreated the issue, as discussed. As per our conversation, I have prepared a video and provided a detailed explanation to the developer.

Best regards,

Hello,

We've fixed the issue internally and will be available starting from the version 2024.1.24.0 of RDM.

Regards.

Thank you for info. I checked my version it is 2024.1.25.0 64-bit. And Issue seems to be fixed but on first run only. When I minize or do some other work, and try to open search box. It does not open this time.

Hello,

I am currently not able to recreate your issue.

could you please attempt to recreate the issue in a portable installation?

Here are the steps.

1.    Download the .zip file from this link: https://remotedesktopmanager.com/home/thankyou/rdmbin
2.    Close the current installation of rdm.
3.    Create a new folder on your Desktop.
4.    Extract the contents of the .zip file into the folder you created in step #2.
5.    Navigate to this folder after extracting the .zip file and run "remotedesktopmanager.exe."
6.    Connect to your data source.

This test will help us determine whether the issue is related to your local installation of RDM.

Best regard

Hello ozgur,

We've come up with another potential fix.

This fix will be available starting from RDM 2024.1.29.0

Best Regards,

Thanks. Looking forward to test it.