SSH issues Sonoma 14.0

Hi,

Did the issue starts after updating to Sonoma? Or after updater RDM Mac to 2023.2.10.3?

Best regards,

after updating to 2023.2.10.3

If you rollback to the previous version (2023.2.9.2), does it resolve your issue?

Best regards,

Installed and ran version 2023.2.9.2, which had the same behavior.

This is probably a problem with Sonoma then. I'll open a ticket to investigate this.

Best regards,

I also just noticed in RDM that any keyboard shortcuts are not working

Like ⌘+, for settings and ⌘+H to show/hide the window. But those commands are working in other apps, I'll await your reply on the Sonoma investigation.

I know better than to update something on day one. :(

Thanks for your help.

Hi,

We've tried to reproduce your issues, with both a M2 Sonoma MacBook and a Intel Sonoma MacBook. In either case, we do not reproduce. We may need more information.

Can you confirm the processor of your device (Intel or M1/M2)? What is your keyboard layout? Are you possibly using any third party software that would get in between the keyboard input and other applications (e.g. a shortcut manager)? Did you, in any way, modify the key modifiers (switching any of the Shift, Ctrl, Command, Alt with any others)?

Best regards,

It's a M1 MBP, No keyboard software rocking a Keychron v10, and I have the same issue with the built-in keyboard.
Everything else is working normally, and I tested ssh sessions in terminal and iterm and everything worked as expected. So it's not the key modifiers. as control, option, and ⌘ are working normally in all other apps. it's only when in an SSH session in RDM that this issue happens.

is there a way to reset all settings in RDM to default?

Hi,

Yes it's possible. While RDM is closed, delete the two following files:

~/Library/Application Support/com.devolutions.remotedesktopmanager/RemoteDesktopManager.cfg
~/Library/Application Support/com.devolutions.remotedesktopmanager/RemoteDesktopManager.ext

As for the error, do you remember what you did when it occurred? If you can reproduce, can you send the report?

Best regards,

That being said. I personally updated to Sonoma last night and I seem able to reproduce your issue (and clearing the option files don't seem to solve much). So I will start investigating this.

Best regards,

If I clear the entirety of the application configuration folder (~/Library/Application Support/com.devolutions.remotedesktopmanager/), it does solve the issue though.

If you do so, I suggest renaming the folder to preserve a backup. You will also need to reconfigure your data source.

Best regards,

Well, I have some good news. I have found the issue and fixed it internally. The next version will have a fix for this.

Best regards,

Awesome, Ill look for that in the next few days.

I am glad that I did not wipe all my settings.

Hi me6,

The new version of RDM Mac (2023.2.10.4) is now available with a fix for this. Please, do tell us if the issue persists.

Best regards,

Issues Resaved.

Hi me6,

Just to confirm, did your mean issue resolved? I just want to make sure 😅

Best regards,