Copy both login and password not working

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Copy both login and password not working

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Hello,

when I try to copy both login and password, nothing is copied. It works properly if I try to copy the login or the password alone.
I already tried to delete all the cache files and also tried to make a new install. Tried many differents version, it's same. It worked before and it also work for my other colleagues which have the same configuration of mine.

Thanks for your help and sorry if my english is not perfect

All Comments (2)

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Hi,

Open the Clipboard Diagnostic window, click Copy Username & Password, now what do you see in the Allowlisted grid. If you see an app, then that is what "taking" your information.

You can block the app, right-click in the grid, Add.

Best regards,

https://docs.devolutions.net/kb/remote-desktop-manager/troubleshooting-articles/clipboard-diagnostic/

More threads on the subject
https://forum.devolutions.net/topics/37531/clipboard-copy-username-and-password-does-not-work
https://forum.devolutions.net/topics/36880/copy-andor-paste-not-working

Stéfane Lavergne

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Well, that was exactly that !

Thanks a lot ;)