Barcode Scanning issue
Helo, I've got problem with scaning of barcodes. Scanning is warking in stranger way. Sometimes is working fine, but sometimes is cuting off some sings from code, for example I'm scaning code 0269223/001/09/150, and I'm Reciving 0269223/01/09/150. On Microsoft Remote Desktop it works fine, but I'm handaling with big problem of delay, when I'm using pointer.
Hendheld Honeywell CT-40 with android 10 and latest version of Remote Desktop Manager
All Comments (8)
Hello,
Is it always the '0' that is cut or it can be any character?
On our side we don't seem to be able to reproduce the issue. What is the language of the Hendheld Honeywell CT-40 and of the remote machine?
Best regards,
Maxime Brousseau
Hello,
It's random char that is cut off. Language of the Hendheld Honeywell CT-40 is set on Polish, and language of the remote machine is set on English (US).
Hello,
Thank you for the additional information, we will investigate more and get back to you.
Best regards,
Maxime Brousseau
Hello, any progress on this topic?
Hi,
We have been unable to replicate the issue. More testing is scheduled for this week.
Best Regards,
Nicolas Dufour
Hi,
We have successfully managed to replicate your issue, and a solution will be made available shortly. We were able to achieve the process using a different scanner, and we are hopeful that it will also work seamlessly with your scanner.
Best Regards,
André Sanscartier
Great news :)
Hi,
Our latest update (2023.2.3.8) includes the scanner fix. The distribution is currently underway on the Google Play Store, and if it's not already available, it should be by tomorrow.
Best regards,
André Sanscartier