two issues connecting to ARD

Hello Jointdogg,

Thank you for reaching out to us regarding this,

I have a few questions which you can hopefully answer.

• Which version of RDM are you using?
• Which type of data source are you using?

I'm also wondering what your configuration is in your entry "Properties" under the "Advanced" section? Could you provide me with a screenshot of your configuration?

Let me know,

Best regards,

on Ubuntu it's 2023.1.0.5 and here are the advanced settings:
https://i.imgur.com/lQeBuet.png
what do you mean by "data source"?

Hello,

Thank you for your reply,

The data source used by default in RDM is an SQLite named "Local Data source":
https://help.remotedesktopmanager.com/datasources.html

I would like to confirm, when you attempt the connection outside RDM is it working as expected for you?

Let me know,

Best regards,

yes, for example in NoMachine from Ubuntu, it works exactly as expected.

the data source is SQLite.

Hello,

Thank you for your reply,

I see, I wanted to inform you that I've opened a ticket to our QA department to see if they are able to reproduce this behavior.

I will keep you updated with any news I receive.

Best regards,

thanks.
I can produce whatever data you need, I'd really love to use RDM with the built in ARD support.

Hello,

Thank you for your reply and for the offer,

I will inform you if we require further information or logs.

Best regards,

Hi, any update on this?

Hello,

Thank you for your reply and for the offer,

I will inform you if we require further information or logs.

Best regards,

it could be related to Wayland support

Hello,

Thank you for your patience,

Our QA department was able to reproduce the issue, we've opened a ticket to our engineering department regarding this and will keep you updated with any additional news I receive,

Could you clarify what you mean by your latest statement?

Let me know,

Best regards,

thanks, I'll be happy to hear when you make more progress.
regarding wayland - there are some remote control apps on linux that suffered issues because some linux distros recently switched from x11 to wayland.
just thought it might be related

Hello,

Thank you for your reply,

I will mention this to our engineering department in case it may be related.

Best regards,

Samuel Dery can you say how I should configure RDM on Windows -> MacOS to be in full screen?

Hello,

Thank you for your reply,

To clarify are you using an ARD entry on RDM Windows also or is your latest question relating to an RDP-type entry?

Let me know,

Best regards,

using an ARD entry on RDM Windows (to remote control a macOS laptop)

Hello,

Thank you for your patience,

Unfortunately from quickly looking into this, I'm afraid it would not currently be possible.

I've found the following feature request that was opened recently regarding this:
https://forum.devolutions.net/topics/39549/apple-remote-desktop---full-screen-option--and-remember-stretch-setting

It seems our engineering department has already created an internal ticket for this which has been linked to that thread.

Best regards,