Remote desktop manager freezes when remote connections are closed (SSH Shell)

CustomLogs:

[24.11.2022 09:38:07] Disconnection in progress

[24.11.2022 09:38:07] Sending channel close request: 0/0

[24.11.2022 09:38:07] Bytes sent: 1532, Bytes received: 2833

[24.11.2022 09:38:07] Packets sent: 19, Packets received: 22

[24.11.2022 09:38:07] Kex completed: 1

[24.11.2022 09:38:07] Disconnecting

Hello,

Can you confirm what type of server your are using? I will have a ticket open in order to see if when could reproduce the behavior on our side!

Best Regards,

Hello,

Can you confirm what type of server your are using? I will have a ticket open in order to see if when could reproduce the behavior on our side!

Best Regards,

Hello,

Red Hat Enterprise Linux release 8.7 (Ootpa) and Centos7/8
Best Regards,

Hello,

Thank you for the details! I will have a look with the engineering department!

Best Regards,

Hello,

Could you try to reproduce the issue with the logs and verbose(2) enable on your SSH Session, from there, you can end the logs result in Private Message for us to look at! https://kb.devolutions.net/rdm_send_ssh_logs.html

Best Regards,

Hello,

Thank you for your logs, we will have a look!

Best Regards,

Hello,

Could you also follow this help topic to create a dump file and also send that! : https://kb.devolutions.net/rdm_hung_rdm_dump_file_creation.html

Best Regards,

Hello,

I just wanted to know if you had the chance to update to the latest version. If you did, are you still experiencing this issue? If you are, could you please generate a minidump file using the link provided by my colleague and send it to me via private message?

Best regards,

https://kb.devolutions.net/rdm_hung_rdm_dump_file_creation.html