Right mouse click not working

Right mouse click not working

avatar

Hi,

I am using my Lenovo P11 Pro to RDP into my machine. Everything works fine except the right mouse click when I use the official lenovo "keyboard with trackpad" case.

I tried tapping with 2 fingers on the trackpad, didn't work. Also tried holding one finder down, and then tapping the other ... nothing works.

If I do a tap with 2 fingers on the screen, it works fine.

While using Chrome Remote Desktop app, the right click works fine when tapping with 2 fingers on the trackpad.

Is there a setting I should change?

Thanks!

All Comments (5)

avatar

Hi,
We are unable to reproduce your issue.
Currently we don't have a Lenovo trackpad to test it, but we will investigate.
Regards,

André Sanscartier

avatar
Hi,
We are unable to reproduce your issue.
Currently we don't have a Lenovo trackpad to test it, but we will investigate.
Regards,


Thanks!

Is there anything I could do to help? Not sure if I could extract some logs from the app...

avatar

Hi,
Sorry for the delay.

Could you send us a link to the exact trackpad model that you use.
Lenovo doesn't seem to advertise an official keyboard with trackpad case.

For the logs yes it is possible to send it to us.
In Help and Support section --> Submit a Support Ticket
Make sur that the option "Include diagnostic" is checked.

Regards,

André Sanscartier

avatar

Hi,

Just opened a ticket and included the diagnostic.

As for the trackpad:
https://www.aliexpress.com/item/1005003712818406.html?spm=a2g0o.order_list.0.0.46251802agInTQ
Color: for 2020 pad pro

avatar

Hi,

Unfortunately we haven't been able to reproduce the issue.

Regards,

Nicolas Dufour