We have several vaults one for each of our IT Teams. We also have an on-call rota. We would like to create a vault for this on-call rota and then put shortcuts into this new vault from the other vaults thereby ensuring the on-call team have access the information they need, but also ensure we only have to ever update the primary item which will reflect onto the shortcut. This is possible? If not, what other alternatives have a got - as the on-call rota can't have access to all the items in the other vaults just a select few items?
Hello,
Thank you for contacting the Devolutions Support Desk !
This link should help you with creating Vault Shortcuts :https://help.remotedesktopmanager.com/rdm_administration_vaults_overview.html
Let me know if you have any further questions regarding this !
If you have any further inquiries or issues, don't hesitate to contact us and we will be happy to help you.
Best Regards
Hi Zachary,
I have looked at the articles and unfortunately, they don't provide a solution to our situation.
What we need is the ability to create a shortcut from an object in one Vault and have that shortcut available in another Vault. Is this possible?
Hello,
Unfortunately we have no such feature.
However, our feature request forum allows our community to submit/share ideas with our engineering department, our service desk and our management team. It’s also an opportunity to our community to demonstrate interest in your idea. We use this interest to prioritize the features we implement.
Kindly post your idea on our forum at
https://forum.devolutions.net/forums/17/remote-desktop-manager--feature-request
Best regards,
Thank you for the feedback Zachary.