In contact phone activativation link allow only Skype

In contact phone activativation link allow only Skype

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Hello,

I did not find anyway to interate my CTI with RDM contact

What I meen is that iss I insert a phone numeber, the icon to activate a call, refers only to skype

I would like to use my CTI or anything else that cloud be refferred by a link like tel://xxxxxxxxxxx

is it possivile?

Kind Regards

All Comments (2)

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Hello,

Thank you for contacting us on that matter!

Our engineering team has confirmed to me that a feature is currently in the works to allow RDM administrators to change the application used when using the Phone option in Contact entries. When this feature is implemented, you will be able to change Skype for tel://xxxxxx

If you are curious, we have a different thread where this feature was requested here :
https://forum.devolutions.net/topics/35686/rdm--contact--call-and-chat-via-another-app-than-skype

Our engineering team is planning to publish the version containing this feature next week, if everything goes as planned.

Let us know if you have any additional questions regarding this topic!

Best regards,


Gabriel Degrandpré

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Great news Gabriel

I will follow the other thread

you can close this one

Kind Regards