Cannot go back online after offline mode
Hello!
Some times when I switch to offline mode, it's imporrible to reconnect to the DVLS data source again without restarting RDM, even though the connection to the data source works (tested using a web browser)
I get the following message when trying to go online: "The data source is offline"
There is nothing in the Application Logs.
Any ideas why this could happen?
All Comments (3)
Hello Daniel,
How is the offline mode engaged? Is it by disconnecting from a network (VPN, wired, etc.) or do you manually go in offline mode?
Also, could you please specify your version of RDM and Devolutions Server? With the latest version of both (2021.1.44 and 2021.1.20 respectively), we seldom see this issue.
Best regards,
Richard Boisvert
Hello,
After checking with the engineering department, could you give it a try with the Ping Online Method set to "None" in File - Datasource (edit) - Advanced : 
Best Regards,
Etienne Lord
Yes that does seem to help :) Thanks