RDM crash with some SSH connections

RDM crash with some SSH connections

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Since the version 2021.1.32 and later I'm having constant crashes with some SSH connections.

These two events are recorded at the time of the crash.

Application: RemoteDesktopManagerFree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFFA29E9697
Stack:

Faulting application name: RemoteDesktopManagerFree.exe, version: 2021.1.34.0, time stamp: 0x60ba2b67
Faulting module name: DevolutionsProtocols.dll, version: 2021.6.3.1, time stamp: 0x60b91b73
Exception code: 0xc0000005
Fault offset: 0x0000000000059697
Faulting process id: 0x2758
Faulting application start time: 0x01d75c72193bd8b8
Faulting application path: C:\Program Files\RemoteDesktopManager\RemoteDesktopManagerFree.exe
Faulting module path: C:\Program Files\RemoteDesktopManager\x64\DevolutionsProtocols.dll
Report Id: 272fa4e1-843c-4b96-90a0-a2fc961f9d06
Faulting package full name:
Faulting package-relative application ID:

This is the connection configuration:

<?xml version="1.0"?>
<ArrayOfConnection>
  <Connection>
    <ConnectionType>Putty</ConnectionType>
    <CreatedBy>XXXX</CreatedBy>
    <CreationDateTime>2021-03-21T08:47:55</CreationDateTime>
    <CredentialConnectionID>XXXX</CredentialConnectionID>
    <ID>XXXX</ID>
    <Name>name</Name>
    <OpenEmbedded>true</OpenEmbedded>
    <Stamp>XXXXX</Stamp>
    <SubMode>2</SubMode>
    <Putty>
      <CustomSessionName>Default Settings</CustomSessionName>
      <Host>name.domain.com</Host>
      <ProtocolType>SSH</ProtocolType>
      <SessionName>Default Settings</SessionName>
      <UseSession>false</UseSession>
    </Putty>
  </Connection>
</ArrayOfConnection>

All Comments (3)

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Hello,

Please go in File -> Options -> Types -> Terminal and disable the Remote Monitoring option

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Best regards,

Jeff Dagenais

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Thank you. That seems to help with the issue.