Can't hide useless toolbar

While I'm at it, how do I disable the RDM icon from going grey from blue when its not in focus? I hate that change, that makes no sense, IMO.


Edit: Found the setting, its called "Remote Monitoring" and was enabled by default so the session inherited it. There was an option "show toolbar", but that didn't do anything. I was able to get disabled by changing "Enable remote monitoring" to "No".

Hello,
Thank you for your feedback. We will look into it. In the meantime, could you post a print screen of the RDM icon changing from grey to blue? I suspect that a default behavior from the third party we use.

Regards

While I'm at it, how do I disable the RDM icon from going grey from blue when its not in focus? I hate that change, that makes no sense, IMO.


Edit: Found the setting, its called "Remote Monitoring" and was enabled by default so the session inherited it. There was an option "show toolbar", but that didn't do anything. I was able to get disabled by changing "Enable remote monitoring" to "No".

Thanks for help to remove the bar "CPU, RAM and Swap" by unchecking "Remote Monitoring".
Hopefully, this bug will be fixed in next release.

Br
PJ

Some additional information about this BUG side effects.

Since the default behavior for the new parameter "Enable remote monitoring" (in General>Terminal>Advanced) is 'Yes' for any existing 'SSH Shell' sessions type, two annoying things will happen:

• for Cisco devices it will crash, because there are no way the client to establish monitoring channel to the IOS/IOS-XE/IOS-XR or NXOS
• for Linux host, the additional status bar, added on the bottom, will overlap the last terminal window line (most likely incorrect sizing)

IMHO, even when the BUG is corrected, the default value for that setting should be 'No'

Greets,

Alex

Hello,
Thank you for your feedback. We will look into it. In the meantime, could you post a print screen of the RDM icon changing from grey to blue? I suspect that a default behavior from the third party we use.

Regards

David,

Are you saying you don't experience this or you simply haven't tried? I'm not sure what value screenshots showing the taskbar blue or grey provides beyond my text description.

Hello,
First it's Sunday, I'm here answering you your question for a Free product. I know that RDM is not perfect we try to help you. I don't like your attitude. No I haven't noticed this problem and I can send you a print screen to prove. I see your screenshot and I believe you. I just try to find the root of the problem.

David,

Frankly, if its Sunday, don't feel the need to respond unless it actually resolves the problem. Otherwise, just forward the request to QA to deal with on Tuesday. You didn't actually answer my question, you asked me a question (with an action item). So you can feel free to not like my attitude, as I am free to not like yours or the frequent bugs that I run into. If you can't live with the frustration from customers when support asks redundant questions, you're probably not cut out for Support.

To be clear, the Remote Monitoring feature was poorly implemented and tested and that is what my main issue is that would have appreciated an immediate response. But I resolved it myself before you replied. The other complaint is not a showstopper, so don't feel like you need to take time out of your day off to not deal with it.

Best regards

p.s. what will bring more QA testing? When you report to management "customers would like to see more QA testing before releases" or "customers f&*cking hate all the bugs they run into from the lack of QA testing between releases."?

Ok, I see, you think that I'm just a stupid guy from the support. Now I understand.

Thank you for your feedback I will forward it to my management.

PS: You're right about the remote monitoring, it was not supposed to be released with the version .31.

Ok, I see, you think that I'm just a stupid guy from the support. Now I understand.

Thank you for your feedback I will forward it to my management.

PS: You're right about the remote monitoring, it was not supposed to be released with the version .31.

David, you need to go have a drink and chill out. You're in a mood that you shouldn't bring to work.

No, I really don't think you're stupid and I have no idea why you'd think that (I didn't think you were the developer who wrote this code, or a QA tester who failed to test this, or the release manager who released this with poor test coverage). How smart or stupid you are hasn't even come up in this thread. However, I think your attitude is poor for being in Support. Seriously, your responses are huge red flags you're not cut out for Support.

Your right, I'm not in the support. I was trying to reproduce your issue to fix it.

Regards

Issue resolved in 2021.1.32.