Registering a new install

Published 5 years ago

I have downloaded and installed the software on two machines and both install fine but going to register a free account a pop-up window appears (Devolutions Account Login) overplayed with the error below.
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All Comments (3)

Christine Breault

Published 5 years ago

Hello,

Thank you for contacting us on that matter. Could you try to register with the serial key instead of the account in Help - Register product?

You can locate your key in your Devolutions account at this link: https://customer-portal.devolutions.com/serials

Best regards,

Christine Breault

LesD

Published 5 years ago

I was trying to register the free version on a new PC.

Christine Breault

Published 5 years ago

I see, we are having an issue at this moment and our engineering is hard at work to correct this.

The workaround would be to get the Free serial key available in the Devolutions account and inputting it manually into RDM.

Thank you

Christine Breault