After latest Update 2020.3.20.0 my default view was reset resp. empty

After latest Update 2020.3.20.0 my default view was reset resp. empty

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Hello,

usually when my RDM starts all my entries where shown on the left in a tree (like in Windows explorer or in RDM filter dialog). Now after the update the RDM looks empty (see screenshot) and I can't find the entry tree anymore. I can only search for the entries on the bottom (the search box was always on the buttom).

Please help! It's really urgent!!!

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Thank you!

All Comments (15)

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Use Windows - Reset Layout
hope that helps,

Regards, Ben

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I already did this but the RDM looks nearly in same empty style.

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Hello,

Please follow the later steps in

https://kb.devolutions.net/rdm_redx.html

Maurice

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Confirming the above issue. Resettng the layout does not work (the navigation panel does not show):

Reverting to 2020.3.19 to get a working RDM

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Hello,

Did you manually delete the lyt files in the folder a specified in the KB?

Maurice

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Maurice,

yes I did manually delete all lyt files (RemoteDesktopManagerFreeLayout.lyt and the backups labeled with the date)

Regards, Thorsten

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Could you verify if you get anything in the logs? i suspect that you get a silent error while loading the layout.

Regards

David Hervieux

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David,

unfortunately the application log (RemoteDesktopManagerFree.log) stays empty...

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I will try to reproduce it. What data source type do you use?

Regards

David Hervieux

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I'm using a SQLite database locally

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Thank you, we have been able to reproduce it internally. We are working on it. You can rollback to .19 in the meantime.

Sorry about that.

Regards

David Hervieux

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I don`t find a link to the .19 release. Can you provide me a link please?

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It's here:

https://remotedesktopmanager.com/home/download

I have rollbacked the version until we resolve the issue.

David Hervieux

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Thank you. The old version solved the problem.

Have a nice weekend and stay healthy!

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Ok,
We have found the problem and we are working on a fix. For now the workaround is to press Alt+F8 to get the navigation back.

Regards

David Hervieux