Private Vault not showing when RDM opened in offline mode

Published 5 years ago

RDM Enterprise Ver 2020.2.20.0.64-bit
if i am not connected to network and then open RDM i don't get my entries in Private Vault.
all the Entries are still available in the shared Vaults.

if i then connect to the network i get all my entries in Private vault
also if I am connected to the Network and click the RDM button to go offline i am still able to see the entries in private vault.

Ray

Database Upgrade

All Comments (3)

Christine Breault

Published 5 years ago

Hello Ray,

We had a similar case with another user using DPS, what type of data source do you use?

Best regards,

Christine Breault

rrogers

Published 5 years ago

Hi Christine, we have a On Premise Server - 2016 and the DB is SQL-Express
Ray

Christine Breault

Published 5 years ago

Thank you Ray, I don't believe this is Devolutions Password Server.

That being said, would it be possible to try the Beta version of RDM and see if the issue still persist? Here is the forum link that mention it: https://forum.devolutions.net/topics/34460/remote-desktop-manager-20203-beta. Important note: Make sure to do a backup, since this will require a database upgrade. You will also need to be connected as a user with upgrade permissions.

Here is a topic link about database upgrade to assist you: https://help.remotedesktopmanager.com/database_upgrade.html

Best regards,

Christine Breault