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RD Gateway

RD Gateway

avatar
chanlerone

Hi all,

We use RDM 2019.1.41.0. We have created a session that uses the RDP Gateway functionality.

However it will not connect through the gateway server, but instead will constantly try to directly connect to the actual configured host.

I noticed the following on the documentation page: https://help.remotedesktopmanager.com/index.html?troubleshooting_mstscvsrdm.htm
Changing the RDP version from latest to any of the suggested versions does not help me.

Is there any update on this or is there another work-around?

Thanks in advance.

Cheers!

Sjoerd

All Comments (1)

avatar
Jeff Dagenais

Hello,

Are you able to perform the authentication properly using Microsoft RDP (mstsc.exe)?

If yes, could you create a .rdp using mstsc.exe and import that file into RDM and launch it? Are you able to authenticate properly?

Best regards,

Jeff Dagenais