Browser plugin error

Published 7 years ago

Since one of the recent updates the Chrome/Firefox browser extensions are both giving an error:

"Failed while sending request. Please verify if your RDM is open".

Any ideas/suggestions?

All Comments (4)

Gabriel Degrandpré

Published 7 years ago

Hello,

I have a few questions for you in order to give me a better idea of your what your environment looks like.

Best regards,

Gabriel Degrandpré

step

Published 7 years ago

Here's all the info:

Jeff Dagenais

Published 7 years ago

Hello,

Have you tried to uninstall and reinstall the browser extension?

Best regards,

Jeff Dagenais

step

Published 7 years ago

Hi,

I had previously tried that, without success.

Tried it again, and the extensions are now working in both Firefox and Chrome.