Disable 2FA not working
Hi, I have removed 2FA for an account through the server console, but when I try logging on the client it is still asking for 2FA (Google Authenticator). How do I remove remove 2FA so I can logon without it asking for Google Authenticator account?
All Comments (2)
Hello,
I recommend that you consult the steps provided in the following help topic in order to solve this issue:
https://help.remotedesktopmanager.com/troubleshooting_2-factor.htm
Making these changes to your RemoteDesktopManager.cfg file will allow you to remove your 2-factor from your RDM client.
Best regards,
James Lafleur
This worked a treat. Thank you James.