Tab behavior when logging off.

Tab behavior when logging off.

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support18
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I'm currently evaluating RDM for our company, primarily for its Role-based capabilities. It is going very well, except for one trivial issue that is driving me mad.

When I log off a Server, it may take some time for the session (and therefore the RDM tab) to actually log off and close the tab. By which time I've already begun to work in another tab. But when the original session eventually gets logged off and the tab closes, my view switches from the tab I'm now in, to the first tab on the left. I've seen some options that might relate, but i can't prevent this behavior. The Tab Should not auto-switch from the active tab I'm in, if a background tab closes.

Even if I remain on the tab as it logs out, when the tab closes, the first tab on the left is activated. Coming from Visionapp, the tab immediately to the left active tab, would be selected if the active tab closes itself, say upon logoff for example. It would also never switch from the active tab, if a background tab closes.

I know this sounds trivial, but I'd regularly have 10 tabs open, flicking in and out of servers and it's really frustrating. Hopefully there is an option I've missed?

All Comments (15)

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Hello,

I got a couple questions because I've had this issue myself before but we fixed it so this might be something completely different.

Is the session grabbing the focus is always the same entry? or is it the dashboard tab ?
what OS are you using?
What version of RDM are you running ?


Best regards,

Alexandre Roy

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It is always the Left most Tab that grabs focus. I have the dashboard disabled.

OS is server 2012R2

I'm using RDM Free (v4.5.3.0), until I can convince the boss to pay for Enterprise :)

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I also experience this issue and it is very frustrating. Tab focus also jumps if I double click to open a session and then switch to another tab while I am waiting for it to log in, the tab focus switches from what I was working on to the new session as it is logging in. I am using RDM Enterprise 13.5.9.0 64 bit.

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@DCN = Do you encounter the same issue on a Windows 10 computer?

@Scott Andrews = Which OS are you using? Is It Windows 7, 8 or 10?

Best regards,

Jeff Dagenais

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Installed 4.6 on my laptop (win10) as a quick test. Tabs behave as I'd expect them to.

When I log off an RDP session, the tab I was on previously is selected, once the connection is closed. If I've already moved to another tab, before the log out completes, I stay on the tab I'd selected.

Interesting that a change of OS produces this differing behavior.

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@DCN,

The issue seems to be related to the Microsoft ActiveX that we are using in embedded mode on Windows 7 and Windows 2012 OS.

On your Windows 2012, could you go in File -> Options -> Types -> RDP and change the RDP engine to RDP 7.0 to see if that help with the logoff.

Best regards,

Jeff Dagenais

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Sorry to be late to the discussion. My OS is Win 8.1. I tried switching the RDP type to 7.0 and restarting RDM, but it did not fix it. Same jumping to leftmost tab when a server logs off, even if I had switched to another tab to work on another connection.

Side note: I have Win10 on my laptop and the tab goofiness does not happen on it.

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@Scott Andrews,

Our QA department has been able to reproduce the issue on a Windows 2012 server. Our engineering department will now have a look at this to see if they are able to find the culprit of this issue.

As of now, the other workaround that you can try, is to set the RDP engine to FreeRDP 7.0.

Best regards,

Jeff Dagenais

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I can confirm that FreeRDP 7.0 "fixes" the tab problem until you can properly resolve it. What am I giving up by using FreeRDP 7.0 instead of the default?

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@Scott Andrews,

FreeRDP is an open source protocol that we have integrated in RDM. You should get the same functionalities.

Let us know if something is missing or if you get any issue with FreeRDP.

Best regards,

Jeff Dagenais

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I can confirm FreeRDP 7.0 works - however the image quality is quite poor and blurry. I can live with the annoying tabs for now, until there's a fix. Thanks for looking into this.

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Just checking in to see if there has been any progress on fixing the TAB behavior for Windows 8.1 yet. I was logged in to several servers at a client's site and due to the TAB focus changing as I went to log out of one server, I inadvertently logged out of a server I had a job running on. A good time was not had by all. :(

I'd like to use the native MS protocol, if possible.

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@devolutions@soundnets.com,

What RDM version are you running?

Best regards,

Jeff Dagenais

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Sorry. Should have included that. RDM Enterprise v14.1.3.0 (64-bit)
Windows 8.1 64-bit

My thinking is that a tab's focus should never get switched away because of activity in another tab.

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Hello,

I had a chat with our engineering department and our QA team regarding this and to be able to use the native Microsoft protocol to perform the logoff, you would need to upgrade Windows to Windows 10. The tab focus issue is caused by the Microsoft ActiveX and when we try to fix it on older version of Windows, it's breaking something on Windows 10. If you would like to perform the logoff using Windows 8, you would need to use FreeRDP to accomplish this, like you are currently doing.

Best regards,

Jeff Dagenais