Hey Support,
i'm using 13.5.4.0 with many subfolders for each customer and i'd like them to be collapsed.
If i search for one or more connections and clear it afterwards with the x, the filter stays focused on the last searched connection.
If i clear the text, the focus is like before. To show you what i mean i've made a smal video.
Is it possible to make the x act like removing the text?
Thank you
Regards,
Martin
Filter.avi
Hello,
Thank you for the video. I have assign this for investigation. I want to verify if it does not act the same way for the X and I'm pretty sure it's a bug.
Regards
David Hervieux
I can confirm from my installation that I see the same thing. Running 13.5.4.
Hi,
We made changes to the filter and this should be resolved in the next patch.
Regards
Samuel Baker
Hi Samuel,
i've downloaded the latest Version 13.5.6.0 where "Fixed filter collapse behaving different when clearing and when emptying the filter" should be fixed but it isn't :( The behaviour is the same.
Shall i make another video?
Thank you!
Regards,
Martin
Hi Martin,
Could you send us your Tree View and Filter Settings so I can more reliably replicate your issue. I attached pictures that shows the location of these settings.
Regards,
Samuel Baker
Filter Settings.png
TreeView Settings.png
Hi Samuel,
attached you'll find the Screenshots of my settings. And i've made two videos, one with 13.5.4.0 and 13.5.6.0.
As you can see, 13.5.4.0 gets back to the start view of the tree when i clear the filter but let the folder be expanded when i "X" it.
With 13.5.6.0 the folders stay expanded in both ways - but in my opinion the right behaviour should be like 13.5.4.0 clearing it.
Do you see what i mean?
Regards,
Martin
TreeView.png
Filter.png
13.5.6.0.avi
13.5.4.0.avi
Hi Martin,
In the Tree View option page try checking the "Collapse tree view on clear filter" option.
Regards,
Samuel Baker
Hi Samuel,
i did, but then it collaps to the top folders and i have to open my favorite folders again
Regards,
Martin
TreeView.avi
Hi,
We added an option called "Keep selection on clear filter" in the Filter option tab. Try using this option along with the "Collapse tree view on clear filter" and see if this is the behavior you want.
Regards,
Samuel Baker
Hi Samuel,
first, i really really appreciate your work for getting in touch with such a special request!
Sadly it just collaps to the top folders but the focus on the last connection stays.
It seems that when filtering to a connection, the focus stays on it and clearing the filter doesn't focus on the last selected connection/folder.
I think i have to get used to the "clear filter on open connection" because that works like it should be (in my opinion) but i have to filter every connection.
I've made another video to show all 3 behaviors.
Regards,
Martin
Filter.zip