RDM - Credential - User Specific Settings can't be updated
Hi Devolutions-Supportteam
We have upgraded to version 12.6.8.0 (64Bit) version and are suffering of a possible bug in the user specific settings.
Situation:
-Users want/need to change their user specific credential
-the credential entry can be edited and saved normally (without any error)
-after opening the user specific credential shows just Embedded
=>Credential value is not saved
The credential work is the user did not try to adjust it.
Best regards,
APOPS
All Comments (17)
Hello,
What type of data source are you using?
Also, from what version have you upgraded from?
Best regards,
Marc Beauséjour
Hi
We use MS SQL, Upgraded from Version 11.7.2.0
Regards,
Jonas
Hello,
Thank you for the details.
Just to confirm, did the upgrade cause the issue or are you actively experiencing this issue in the latest version every time you edit the User Specific Settings?
I am currently testing this internally.
Best regards,
Marc Beauséjour
Hi,
This sounds a lot like the issue we reported and is still being investigated.
Regards,
Jan-Pieter
Hi Mark,
The issue is new after the upgrade to the latest version. The issue was reproduced to 3 diffrent users (same credential but edited user specific).
If you need more information please get in touch with us.
Best regards,
AP-OPS
Hello,
Just to be sure, The user specific settings were set to custom and only the password field was used, username field was blank right ?
Although my password is still in the field when I click on the embedded blue underlined text.
Best regards,
Alexandre Roy
Hi Alexandre
Actually we had just a credential, which each user edited like this:
Edit => Edit Entry (User Specific Settings)
Than: Override credentials (Checked)
in the General Tab (the only available) each user inserted his username, domain and password
Do you mean this by "custom" ?
Best regards,
AP-OPS