Firefox Not Working in RDM

Hello,

Could you please send us a screeshot of that issue.

Best regards,

Every website set to use Firefox has same result, irrespective of http/https. If I only change browser to IE, Edge or Chrome they all function normally. Pages load correctly in external Firefox browser, just not in RDM.

Hello,

You are using Firefox in embedded mode.

Could you please attach a screenshot of the properties of your Web session?

Best regards,

This is the general/general tab. Please be more specific if necessary.

Hello,

Thank you for the screenshot.

I see you are running RDM in 64-bit.

Could you please try remotedesktopmanager.exe instead?

Best regards,

Same symptom.

Hello,

I'm unable to reproduce your issue.

Could you please please ensure all prerequisites are installed on your workstation by following

http://help.remotedesktopmanager.com/installation_prerequisite.htm

Best regards,

I have same problem, and found that issus only occur when the https certificate were self-signed or issues from private CA. The https site using public certificate issued from public CA will work without problem.

I believe the situation were stuck because firefox ask for user interaction when it receive a non-public CA issues SSL certificate. Since RDM call it from API, there is no way to pass the user interaction to FF.

I have try to browser the self-signed site within standalone firefox and force FF to trust this site first, but still no help to embedded inside RDM.

Chrome has no problem to view the same self-signed SSL site. It looks like capable to bypass the user interaction step.

Is there any solution to this problem?

Hi,
Unfortunately the engine that we use for embedded Firefox is very limited. I don't think that we have a solution.

Regards

Hi David,

is there any news for the Firefox Problem?

regards,
Dennis