RDM can't activate TeamViewer app

RDM can't activate TeamViewer app

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Hi!
If TeamViewer is already running (or already have an active connection), then an attempt to activate a new connection from the RDM fails .
I view the RDM trying to switch the focus to active window Teamviewer, but it cannot maximize and make it active

If the application is closed and try to activate a new connection from the RDM, it is always successfully activated.

Details: TeamViewer ver6 and RDM 8.0.25.(beta)

All Comments (5)

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Hi,
Could you verify if it's related to TV. Call it in command line to see if it's a limitation on their side.

David Hervieux

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Call from command line is similar: if TeamViewer is closed and try to activate a new connection from the RDM, it is always successfully activated, but if i have one open TV session than second session can't activate.

Additional details: RDM Enterprise on MS SQL DB with 1847 entries.

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When you start it from the command line, can activate it manually by clicking it?

David Hervieux

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Yes, i can. I can activate TV session with credentials. But can't do it from RDM.

I can demonstrate behavior in my desktop or record screencast

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RDM call TV from the command line, so I'm not sure what we can do if it does not work on their side. Do you have an idea?

David Hervieux