When closing ScreenConnect Host session, "End Session" should not be displayed

Hi Guys,

There are three types of ScreenConnect session:

Support - Create on an ad-hoc basis for user help
Meeting - Ad-hoc, allows multiple "hosts" to connect to a guest
Access - Always-on connections to log in to remote machines

The problem we're seeing in RDM is that when you choose to "host" a session (access, meet or support) when you close the window it displays this popup:

https://www.dropbox.com/s/qcak5ioopk3zlq0/Image%202.png?dl=0

This should not be the case for "Access" sessions, if an access session is closed we need to reinstall the SC client on that machine and re-add it to SC.

Can this popup please only be displayed for Support and Meet type sessions as these are ones that would legitimately be stopped on close of session?

This can be determined through the returned Session object from the API with the "SessionType" param:

http://help.screenconnect.com/Session_Manager_API_Reference#Session

I believe this is RDM as we don't see this when using SC directly through the web console.

Thanks,
Myles
edited by Mutant_Tractor on 6/18/2015