Forum / Remote Desktop Manager - Bug Report

Protocol Error for RDP Sessions

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Hey guys,

After around 3 RDP sessions are opened in RDM i get hit with the follow:
Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again.

Unfortunately once that happens the only way to fix it is by restarting RDM. No matter how many times you try or even different RDP sessions it just won't get through.

I am running the latest RDM on a 32-bit install of Windows 7. Are there currently any known errors?

Thanks,

Brendan

-Brendan

Clock3 yrs

Yes, I have the same thing. Also colleagues of mine have this. It happens after more than x RDP tabs are opened. The number changes but mostly more than 8 sessions have to be opened.
Could this be a memory issue?

I know that in the past I could open 30 sessions easily.

Cheers!

Sjoerd

Clock3 yrs

Yes it's a memory issue. You could try RDM 64 bit. RDP 8 is really heavier on memory. This is other alternative:

http://help.remotedesktopmanager.com/troubleshooting_largememoryawa.htm

David Hervieux

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Clock3 yrs

Thanks Dave. Sadly the 32-bit OS is something that's enforced.

-Brendan

Clock3 yrs

The large memory aware setting could help you.

David Hervieux

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Clock3 yrs