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asr

Devolutions Server Scheduler Service Showing Offline

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Hello Michel,

Thanks for your answer.

I have attached the requested screenshots and scheduler log.

Please note that I anonymized the server name in the log before sending it.

I can provide you the zip package but not here, it contains sensitive data.

I would also like to point out that when I click Refresh in the Scheduler widget, the Last Updated value is updated correctly and shows "a few seconds ago".

The Scheduler appears to be sending its heartbeat successfully.

However, I still receive the following notifications:

  • Scheduler - Offline

  • Scheduler - No standby scheduler available

Capture d'écran 2026-09-24 115550.png

Best regards,

Jérémy Guibert

Capture d'écran 2026-09-24 114835.pngCapture d'écran 2026-09-24 114710.png

Devolutions Server Scheduler Service Showing Offline

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Hello,

I am experiencing an issue with my Devolutions Server installation.

Environment:

  • Windows Server 2022

  • Devolutions Server updated to the latest available version (2026.3.5)

  • Standard installation

  • All components are installed on the same server

Issue:

  • The Devolutions Server Scheduler service starts successfully and is shown as Running in Windows Services.

  • No error message appears when the service starts.

  • However, in the Devolutions Server administration interface, the Scheduler is displayed as Offline.

Troubleshooting already performed:

  • Restarted the Scheduler service.

  • Restarted the server.

  • Verified that the service is running in Windows Services.

Could you please advise which checks or logs I should review to determine why the Scheduler is reported as offline while the Windows service appears to be running normally?

Thank you for your assistance.

Kind regards,

Jérémy G

System & Network Administrator

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