kcardenas

Dear Support Team,

After analyzing the behavior of the entries with support case (00126025: [Support Case] Devolutions - RDP Entries - Local Devices and Resources), we would like to focus this request on an essential governance and compliance requirement (ISO 27001 and the Spanish National Security Framework - ENS).

Currently, any user with access to an entry can edit the "Local Resources" tab, and this configuration propagates, allowing local drives to be redirected to the servers/virtual machines within our infrastructure. This represents a critical security risk that we must prevent and mitigate.

For this reason, we would like to formally escalate this requirement as a Feature Request:

1. Global policy enforcement (Vault / Data Source Policy): The ability to centrally disable the "Local Resources" tab (or specifically drive redirection) for all entries in the vault.

2. Role-based edit restrictions: Restrict modifications to this setting so that it is locked by default for standard users and can only be enabled by roles with elevated administrative privileges.

Note: If granular permission control is not feasible, completely disabling this feature at a global level would be an acceptable alternative for our organization.

The core issue is the current inability to apply a global lockdown or regulatory control within the application.

Account Details:

• Product: Remote Desktop Manager (Cloud Workspace)

• Scope: Vault / Data Source Security Policy

This limitation represents a critical compliance blocker for us, as it breaches our internal security policies.

Best regards,